WOO X FAQ - WOO X Samoa - WOO X Sāmoa

11/08/2024

Fa'asagaga i le WOO X's fa'ato'a tele fesili e fai soo (FAQs) o se faiga tuusa'o ua fuafuaina e tu'uina atu i tagata fa'aoga tali vave ma fa'amatalaga i fesili masani. Mulimuli i laasaga nei e maua ai FAQs:

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Account

Aisea e le mafai ai ona ou mauaina imeli mai le WOO X?

Afai e te le o mauaina ni imeli na lafo mai i le WOO X, fa'amolemole mulimuli i fa'atonuga o lo'o i lalo e siaki ai tulaga o lau imeli:

O e saini i totonu i le tuatusi imeli ua lesitala i lau WOO X account? O nisi taimi atonu e te alu ese mai lau imeli i lau masini ma o lea e le mafai ai ona e vaʻai i imeli WOO X. Fa'amolemole saini i totonu ma fa'afou.
Ua e siakiina le pusa spam o lau imeli? Afai e te iloa o loʻo tuleia e lau 'auʻaunaga imeli imeli WOO X i totonu o lau pusa spam, e mafai ona e faʻailogaina i latou o le "saogalemu" e ala i le faʻapapaina WOO X tuatusi imeli. E mafai ona e vaʻai ile Faʻafefea ile Whitelist WOO X Emails e faʻatutu ai.
E masani le fa'atinoina o lau imeli po'o le tu'uina atu o auaunaga? Ina ia mautinoa e le o fa'atupuina se fete'ena'iga o le puipuiga o lau pa'u afi po'o le polokalame antivirus, e mafai ona e fa'amaonia le fa'atulagaina o fa'aumau imeli.
Po'o tumu lau pusameli ile imeli? O le a le mafai ona e lafoina pe maua ni imeli pe afai ua e ausia le tapulaa. Ina ia maua se avanoa mo imeli fou, e mafai ona e aveese nisi o mea tuai.
Resitala fa'aaoga tuatusi imeli masani e pei o Gmail, Outlook, ma isi, pe a mafai.

Fa'afefea ona Suia la'u Imeli ile WOO X?

1. Ulufale i lau WOO X account ma kiliki i lou talaaga otooto ma filifili [My Account] .

2. I luga o le itulau muamua, kiliki i luga [pen icon] i tafatafa o lau imeli o loʻo iai nei e sui ai i le mea fou.

Manatua: 2FA e tatau ona seti aʻo leʻi suia lau imeli.

3. Kiliki [Faamaonia] e faaauau ai le faagasologa.

Fa'aaliga: O le a le avanoa mo le 24 itula pe a uma ona e faia lenei suiga.

4. Mulimuli i laasaga e faʻamaonia ai lau imeli fou ma le taimi nei. Ona kiliki lea [Submit] ma ua e sui manuia i lau imeli fou.

E fa'afefea ona Suia la'u fa'aupuga ile WOO X?

1. Ulufale i lau WOO X account ma kiliki i luga o lou talaaga otooto ma filifili [ Saogalemu ].

2. I luga o le [Login Password] vaega, kiliki i le [Suiga].

3. O le a talosagaina oe e ulufale i le upu tuai tuai , le upu faataga fou , ma le faamaoniga o le upu faataga fou , i-meli code , ma le 2FA (pe afai e te setiina muamua) mo le faamaoniga.

Ona kiliki lea [Change Password]. Ina ua uma lena, ua e suia manuia lau upu faataga tala.

O le a le Fa'amaoniga e Lua-Fa'ailoga?

Lua-Factor Authentication (2FA) o se faʻaopoopoga faʻapipiʻi puipuiga i imeli faʻamaonia ma lau faʻamatalaga faʻamatalaga. Faatasi ai ma le 2FA ua mafai, e tatau ona e tuʻuina atu le 2FA code pe a faʻatino ni gaioiga i luga o le WOO X platform.

E fa'afefea ona galue TOTP?

O lo'o fa'aaogaina e le WOO X se Taimi e Ta'i Taimi Fa'amatalaga (TOTP) mo le Fa'amaoni Fa'ailoga e Lua, e aofia ai le fa'atupuina o se fa'ailoga le tumau, tulaga ese e tasi-taimi 6-numera * e na'o le 30 sekone e aoga. E te manaʻomia le ulufale i lenei code e faʻatino ai gaioiga e aʻafia ai au aseta poʻo faʻamatalaga patino i luga o le tulaga.

* Faamolemole ia manatua o le code e tatau ona aofia ai na o numera.

E fa'afefea ona So'oga Google Authenticator (2FA)?

1. Alu i le WOO X website , kiliki i luga o le faʻailoga faʻailoga, ma filifili [Saogalemu].
2. I luga o le Google Authenticator vaega, kiliki i luga [Bind].
3. E mana'omia lou la'uina o le Google Authenticator app i lau telefoni.

O le a aliali mai se fa'amalama fa'apop-up o lo'o iai lau Google Authenticator Backup Key. Va'ai le QR code i lau Google Authenticator App.

E fa'afefea ona fa'aopoopo lau tala WOO X ile Google Authenticator App?

Tatala lau Google authenticator app. I luga o le itulau muamua, filifili [Add a code] ma tap [Scan a QR code] poʻo [Enter a setup key].

4. Ina ua uma lena, ua e mafaia ma le manuia lau 2FA i lau teugatupe.

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Fa'amaoniga

O le a le KYC WOO X?

KYC o loʻo faʻatusa mo le Iloa Lou Tagata Faʻatau, faʻamamafaina se malamalamaga maeʻaeʻa o tagata faʻatau, e aofia ai le faʻamaonia o latou igoa moni.

Aisea e taua ai le KYC?

KYC e fa'amalosia le saogalemu o au aseta.
O tulaga eseese o le KYC e mafai ona tatalaina faʻatagaga fefaʻatauaʻiga eseese ma avanoa i gaioiga tau tupe.
O le fa'amae'aina o le KYC e taua tele e si'itia ai le tapula'a fa'atauga e tasi mo le fa'atau ma le talaina o tupe.
O le fa'amalieina o mana'oga o le KYC e mafai ona fa'ateleina ai fa'amanuiaga e maua mai ponesi i le lumana'i.

Fa'amatalaga Taitoatasi KYC Folasaga

WOO X o lo'o tausisia atoatoa tulafono talafeagai e tetee atu ai i tupe fa'aofiofi ("AML"). O lea la, Iloa Lau Tagata Fa'atau (KYC) e fa'atinoina le su'esu'ega pe a fa'auluina so'o se tagata fa'atau fou. Ua fa'atinoina aloa'ia e le WOO X nisi fa'amaoniga fa'asinomaga i vaega eseese e tolu

Fa'amolemole va'ai le laulau i lalo mo nisi fa'amatalaga:

Tulaga	Avanoa	Manaoga
Laasaga 0	Na'o Va'aiga	Email Verification
Laasaga 1	Avanoa atoatoa 50 BTC withdrawals tapula'a/aso	Igoa Tulafono atoa ID fa'amaonia Fa'ailoga Mata
Laasaga 2	Avanoa atoatoa Fa'amuta fa'agata	tuatusi o iai nei Faamaoniga ole Lauga Galuega Punavai o tupe muamua Puna o le tamaoaiga muamua

[ Tagata fa'aoga mai Iukureini ma Rusia ]

I le tausisia o tulafono a le lotoifale e tetee atu i tupe e faaofi mai faasolitulafono, matou te manaomia faapitoa tagata mai Rusia e faamaonia a latou teugatupe i le Laasaga 2.

Tagata fa'aoga mai Iukureini e mafai ona pasi se KYC fa'afaigofie e ala i le DIIA (Fa'amaoniga Anapogi) i le Laasaga 1 po'o le sa'o i le Laasaga 2 e fa'aaoga ai le metotia fa'amaonia masani.

[ Vaitaimi tausisia mo Tagata Fa'aoga Beta ]

Faatasi ai ma le faʻalauiloaina o le faiga faʻavae fou e faʻamaonia ai faʻamatalaga, WOO X o le a faʻatinoina se vaitaimi tausisia mo tagata faʻaoga e faʻamaeʻa ai a latou faʻamaoniga mai ia Setema 20th i le 00:00 i Oketopa 31st (UTC).

Fa'amolemole asiasi i le [ WOO X ] Fa'asilasilaga o le vaitaimi o le usita'ia mo Fa'amatalaga Fa'ailoa (KYC) mo nisi fa'amatalaga.

E fa'afefea ona fa'amae'aina Fa'amatalaga Fa'asinomaga ile WOO X? (Web)

Fa'amaoniga a le KYC muamua ile WOO X

1. Ulufale i lau WOO X account , kiliki [ Fa'ailoga Fa'ailoga ] ma filifili [ Fa'amatalaga Fa'asinomaga ].

Mo tagata fou, e mafai ona e kiliki [ Verify Now ] i luga o le itulau autu sa'o.

2. A maeʻa lena, kiliki [ Verify Now ] e faʻamaonia lau tala.

3. Filifili lou Nationality/Region and Country of Residence, ona kiliki lea [Confirm].

4. Kiliki [ Amata ] e faaauau ai.

5. Ulufale lou igoa patino ma kiliki [ Next ].

Fa'amolemole ia mautinoa o fa'amatalaga uma na tu'uina e ogatasi ma au pepa ID. E le mafai ona e suia pe a fa'amaonia.

6. Kiliki [Amata] e faaauau ai le faagasologa.

7. O le isi, e te manaʻomia le tuʻuina atu o ata o au pepa ID. Filifili lau atunuu/itulagi e tuuina atu pepa ma lau ituaiga pepa.

8. O iinei, e te maua 2 auala upload filifiliga.

Afai o lo'o e filifilia [Fa'aauau i luga o le telefoni feavea'i], o la'asaga nei:

1. Fa'atumu lau imeli ma kiliki le lafo pe su'e le QR code.

O le a tu'uina atu se feso'ota'iga fa'amaonia i lau imeli, tatala lau telefoni imeli ma kiliki i luga o le so'otaga lea, o le a toe fa'afeiloa'i oe i le itulau fa'amaonia.

2. Oomi [Amata] e amata i le pueina o lau pepa. A maeʻa lena, faʻapipiʻi ata manino o luma ma tua o lau ID i totonu o pusa ua filifilia.

3. Sosoo ai, kiliki [Amata] e amata ai le su'eina o foliga.

4. A maeʻa lena, faʻatali mo le WOO X au e toe iloilo, ma ua maeʻa lau faʻamaoniga muamua.

Afai o lo'o e filifilia [Pu'e ata e fa'aaoga ai le webcam], o la'asaga nei:

1. Kiliki i luga [Pu'e ata e fa'aaoga ai le upega tafa'ilagi] e fa'aauau ai le faiga.

2. Saunia lau pepa ua filifilia ma kiliki i le [Amata].

3. A maeʻa lena, siaki lau ata puʻeina e mafai ona faitau ma kiliki i luga [Faʻamaonia].

4. Sosoo ai, ave se selfie o oe e ala i le kiliki i luga [Amata] ma faatali mo le siakiina o le lelei o ata e maea.

5. A maeʻa lena, faʻatali mo le WOO X au e toe iloilo, ma ua maeʻa lau faʻamaoniga muamua.

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Fa'amaoniga KYC maualuga ile WOO X

1. Alu i le WOO X website , kiliki [ Profile Icon ] ma filifili [ Identity verification ] .

2. A maeʻa lena, kiliki [ Verify Now ] e faʻamaonia le tulaga 2 o lau teugatupe.

3. Kiliki [ Amata ] e faaauau ai.

4. Faatumu faamatalaga o lau galuega.

5. Faatumu lou tuatusi nofomau.

6. Faitau aiaiga mo le taliaina ma kiliki [Maua] .

7 . Kiliki [Filifili se faila] e tuʻuina atu faʻamaoniga o le tuatusi e faʻamaonia ai lau tuatusi, ona kiliki lea [Next].

8. A maeʻa lena, faʻatali mo le WOO X au e toe iloilo, ma ua maeʻa lau faʻamaoniga maualuga.

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Fa'afefea ona fa'auma Fa'amatalaga Fa'asinomaga ile WOO X (App)

Fa'amaoniga a le KYC muamua ile WOO X

1. Tatala lau WOO X app , tap i luga o le icon i le pito i luga agavale.

2. Filifili [ Fa'amatalaga Fa'asinomaga ] ma kiliki i luga [ Fa'amaonia nei ].

3. Oomi [ Amata ] e amata ai le faamaoniga.

4. Faatumu lou igoa ma fetaomi [Next] .

5. Oomi i le [Amata] e faaauau ai ona faamaonia.

6. O le isi, e tatau ona e lafoina ata o au pepa ID. Filifili lau atunuu/itulagi e tu'uina atu pepa ma lau ituaiga pepa.

7. Oomi [Amata] e amata i le pueina o se ata o lau pepa.

A maeʻa lena, faʻapipiʻi ata manino o luma ma tua o lau ID i totonu o pusa ua filifilia.

8. Sosoo ai, ave sau oe lava oe e ala i le kiliki [Amata].

A maeʻa lena, faʻatali mo lau siaki lelei o le selfie ma tap [Next].

9. A maeʻa lena, faʻatali mo le WOO X au e toe iloilo, ma ua maeʻa lau faʻamaoniga muamua.

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Fa'amaoniga KYC maualuga ile WOO X

1. Tatala lau WOO X app , tap i luga o le icon i le pito i luga agavale.

2. Filifili [ Fa'amatalaga Fa'asinomaga ] ma kiliki i luga [ Fa'amaonia nei ].

3. Oomi i luga [ Fa'amaonia nei ] e amata fa'amaonia. 4. Oomi le [ Amata ] e faaauau ai. 5. Filifili lau pisinisi faigaluega ma tap [Next]. 6. Tap i luga o lou igoa o le galuega, kiliki [Next] . 7. Filifili lau puna o tupe muamua ma fetaomi [Next] . 8. Filifili lau puna o le tamaoaiga muamua ma fetaomi [Next] . 9. Faatumu lau tuatusi ma tap [Next]. 10. Faitau aiaiga mo le taliaina ma kiliki [Maua]. 11. Oomi [Filifili se faila] e lafo ai le faamaoniga o le tuatusi e faamaonia ai lou tuatusi, ona tap lea [Next]. 12. A maeʻa lena, faʻatali mo le WOO X au e toe iloilo, ma ua maeʻa lau faʻamaoniga maualuga.

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Le mafai ona tu'u i luga ata ile taimi ole KYC Verification

Afai e te feagai ma faʻafitauli i le lafoina o ata poʻo le mauaina o se faʻamatalaga sese i le taimi o lau faʻagasologa KYC, faʻamolemole mafaufau i vaega faʻamaonia nei:

Ia mautinoa o le faatulagaga o ata o le JPG, JPEG, poʻo le PNG.
Faamaonia o le tele o ata e i lalo ole 5 MB.
Fa'aaoga se ID fa'amaonia ma muamua, e pei o se ID patino, laisene aveta'avale, po'o se tusifolau.
O lau ID faʻamaonia e tatau ona avea ma tagatanuu o se atunuʻu e faʻatagaina fefaʻatauaʻiga e le faʻatapulaaina, e pei ona faʻamatalaina i le "II. Know-Your-Customer and Anti-Money-Laundering Policy" - "Trade Supervision" i le WOO X User Agreement.
Afai e ausia e lau talosaga ia ta'iala uma o lo'o ta'ua i luga, ae tumau pea le le atoatoa o le fa'amaoniga a le KYC, atonu e mafua mai i se fa'afitauli le tumau o feso'otaiga. Fa'amolemole mulimuli i laasaga nei mo le fofo:

Faatali mo sina taimi a'o le'i toe tu'uina atu le talosaga.
Fa'amama le cache i lau su'esu'ega ma le fa'amau.
Tuuina atu le talosaga e ala i le upega tafaʻilagi poʻo le app.
Taumafai e fa'aoga su'esu'ega eseese mo le tu'uina atu.
Ia mautinoa o lo'o fa'afou lau app ile fa'afou fou.

Afai e faʻaauau pea le faʻafitauli pe a maeʻa faʻafitauli, ave ma le agalelei se faʻamalama o le KYC interface error message ma lafo i la matou Auaunaga Faʻatau mo le faʻamaonia. O le a matou faʻatalanoaina le mataupu vave ma faʻaleleia le fesoʻotaʻiga talafeagai e tuʻuina atu ia te oe le faʻaleleia atili o le auaunaga. Matou te talisapaia lau felagolagomai ma le lagolago.

Sasi masani i le taimi o le KYC Process

O le pu'eina o ata e le manino, faanenefu, pe le atoatoa e ono i'u ai i le le manuia o le fa'amaoniga KYC. A fa'aalia foliga, fa'amolemole aveese lou pulou (pe a talafeagai) ma fa'asaga sa'o le meapueata.
O le KYC process e fesoʻotaʻi atu i se vaega lona tolu o faʻamaumauga mo le saogalemu lautele, ma o le faiga e faʻatautaia le faʻamaonia otometi, lea e le mafai ona faʻaaogaina ma le lima. Afai e iai ni ou tulaga fa'apitoa, e pei o suiga ile nofomau po'o pepa fa'asinomaga, e taofia ai le fa'amaoni, fa'amolemole fa'afeso'ota'i le 'au'aunaga i luga ole laiga mo se fautuaga.
Afai e le fa'atagaina le meapueata mo le app, o le a le mafai ona e pu'eina ata o lau pepa fa'asinomaga pe fa'aalia foliga.