Mibvunzo Inowanzo bvunzwa (FAQ) paWOO X
Account
Sei Ndisingakwanise Kugamuchira Maemail kubva kuWOO X?
Kana usiri kugamuchira maemail anotumirwa kubva kuWOO X, ndapota tevera mirairo iri pazasi kuti utarise marongero eemail yako:Wakapinda here kukero yeemail yakanyoreswa kune yako WOO X account? Dzimwe nguva unogona kuburitswa kunze kweemail yako pane chako kifaa uye nekudaro haugone kuona WOO X maemail. Ndapota pinda uye uvandudze.
Wakambotarisa spam folda ye email yako here? Kana iwe ukaona kuti email sevhisi yako iri kusundira WOO X maemail mune yako spam folda, unogona kumaka se "akachengeteka" nekuchenesa WOO X email kero. Iwe unogona kureva Maitiro ekuita Whitelist WOO X Maemail kuti uimise.
Kushanda kwemutengi wako weemail kana mupi webasa zvakajairika? Kuti uve nechokwadi chekuti firewall yako kana antivirus chirongwa hachikonzerese chengetedzo kunetsana, unogona kuona iyo email server marongero.
Inbox yako yakazara nemaemail here? Iwe hauzokwanisi kutumira kana kugamuchira maemail kana wasvika painogumira. Kuti uwane nzvimbo yemaemail matsva, unogona kubvisa mamwe evakuru.
Bhalisa uchishandisa kero dzeemail dzakajairika seGmail, Outlook, nezvimwe, kana zvichibvira.
Maitiro ekushandura Email yangu paWOO X?
1. Pinda muakaundi yako yeWOO X wodzvanya pane yako wosarudza [Akaundi Yangu] .2. Papeji yekutanga, tinya pakanzi [peni icon] padivi peemail yako yazvino kuti uchinje kune itsva.
Cherechedza: 2FA inofanira kuiswa isati yachinja email yako.
3. Dzvanya [Simbisa] kuti uenderere mberi nemaitiro.
Ongorora: Zvekubvisa hazvizovepo kwemaawa makumi maviri nemana mushure mekuita shanduko iyi.
4. Tevedza matanho ekuona email yako yazvino uye itsva. Wobva wadzvanya [Tumira] uye wabudirira kuchinja kune yako email itsva.
Maitiro ekuchinja password yangu paWOO X?
1. Pinda muakaundi yako yeWOO X wobaya paprofile yako wosarudza [ Chengetedzo ]. 2. Pachikamu che [Login Password] , tinya pakanzi [Shandura].
3. Iwe uchakumbirwa kuisa yekare password , iyo itsva password , uye kusimbiswa kweitsva password , e-mail code , uye 2FA (kana iwe wakamisa izvi zvisati zvaitika) kuti zvionekwe.
Wobva wadzvanya [Shandura password]. Mushure meizvozvo, iwe wakabudirira kushandura account password yako.
Chii chinonzi Two-Factor Authentication?
Mbiri-Factor Authentication (2FA) ndeyekuwedzera chengetedzo layer kune email verification uye account password yako. Iine 2FA yakagoneswa, uchafanirwa kupa iyo 2FA kodhi paunenge uchiita zvimwe zviito paWOO X papuratifomu.
TOTP inoshanda sei?
WOO X inoshandisa Time-based One-time Password (TOTP) yeTwo-Factor Authentication, inosanganisira kugadzira yechinguvana, yakasarudzika imwe-nguva imwe chete 6-manhamba kodhi* inongoshanda kwemasekonzi makumi matatu. Iwe unozofanirwa kuisa iyi kodhi kuita zviito zvinokanganisa zvinhu zvako kana ruzivo rwemunhu pachikuva.
*Ndapota yeuka kuti kodhi yacho inofanira kuva nenhamba chete.
Nzira yekubatanidza Google Authenticator (2FA)?
1. Enda kuwebhusaiti yeWOO X , tinya pachiratidzo cheprofile, wosarudza [Chengetedzo].
2. Pachikamu cheGoogle Authenticator, tinya pakanzi [Bind].
3. Unoda kudhaunirodha Google Authenticator app pafoni yako.
Hwindo rinobuda richaonekwa rine Google Authenticator Backup Key. Ska kodhi yeQR neApp yako yeGoogle Authenticator.
Maitiro ekuwedzera yako WOO X account kuGoogle Authenticator App?
Vhura app yako yeGoogle authenticator. Papeji rekutanga, sarudza [Wedzera kodhi] wobaya [Scan a QR kodhi] kana [Isa kiyi yekuseta].
4. Mushure mezvo, wakagonesa 2FA yako muakaundi yako.
Verification
Chii chinonzi KYC WOO X?
KYC inomirira Ziva Mutengi Wako, ichisimbisa kunyatsonzwisisa kwevatengi, kusanganisira kusimbiswa kwemazita avo chaiwo.
Sei KYC yakakosha?
- KYC inoshanda kusimbisa kuchengetedzwa kwezvinhu zvako.
- Akasiyana mazinga eKYC anogona kuvhura akasiyana mvumo yekutengesa uye kuwana kune zviitiko zvemari.
- Kuzadzisa KYC kwakakosha kusimudza muganho wekutengesa kune zvese kutenga uye kubvisa mari.
- Kuzadzisa zvinodiwa neKYC kunogona kukwidziridza mabhenefiti anobva kumabhonasi emangwana.
Yega Akaundi KYC Nhanganyaya
WOO X inowirirana zvizere nemitemo yekurwisa mari zvisiri pamutemo ("AML"). Saka nekudaro, Ziva Mutengi Wako (KYC) kushingairira kunoitwa kana uchikwira chero mutengi mutsva. WOO X yaita zviri pamutemo zvimwe zvitupa zvechitupa nematiro matatu akasiyana
Ndokumbira utarise tafura iri pazasi kuti uwane rumwe ruzivo:
Level |
Access |
Zvinodiwa |
Level 0 |
Ona Chete |
Email Verification |
Level 1 |
Full Access 50 BTC yekubvisa muganho / zuva |
|
Level 2 |
Full Access Unlimited withdrawals |
|
[Vashandisi vanobva kuUkraine neRussia]
Tichitevedzera mitemo yemuno inorambidza kubira mari zvisiri pamutemo, tinoda chaizvo kuti vashandisi vanobva kuRussia vaone maakaundi avo kusvika paNhamba 2.
Vashandisi vanobva kuUkraine vanogona kupfuudza KYC yakareruka kuburikidza neDIIA (Kukurumidza Verification) kuenda kuNhamba 1 kana kunanga kuNhanho 2 vachishandisa yakajairwa nzira yekuongorora.
[ Nguva yekuteerera yeVashandisi veBeta ]
Nekuparurwa kwegwaro idzva rekuongorora chitupa, WOO X ichaisa nguva yekutevedzera kuti vashandisi vapedze ongororo yavo kubva munaGunyana 20 kusvika 00:00 musi wa31 Gumiguru (UTC).
Ndokumbira ushanyire [ WOO X ] Chiziviso chenguva yekutevedzera yeIdentity Verification (KYC) kuti uwane rumwe ruzivo.
Nzira yekupedzisa Identity Verification paWOO X? (Webhu)
Yekutanga KYC Verification paWOO X
1. Pinda muakaundi yako yeWOO X , tinya [ Profile Icon ] wosarudza [ Identity verification ].Kune vashandisi vatsva, unogona kudzvanya [ Verify Now ] papeji rekutanga.
2. Mushure mezvo, baya [ Verify Now ] kuti uone account yako.
3. Sarudza Nyika/Nzvimbo yako uye Nyika Yekugara, wobva wadzvanya [Simbisa].
4. Baya [ Tanga ] kuti uenderere mberi.
5. Isa zita rako pachako wodzvanya [ Next ].
Ndokumbirawo muve nechokwadi chekuti ruzivo rwese rwapinda rwunoenderana nemagwaro eID yenyu. Iwe hauzokwanisi kuichinja kana yasimbiswa.
6. Dzvanya [Tanga] kuti uenderere mberi nemaitiro.
7. Tevere, iwe uchafanirwa kurodha mapikicha ezvinyorwa zvako zveID. Sarudza gwaro rako rinopa nyika/dunhu uye rudzi rwegwaro rako . 8. Pano, une 2 upload nzira sarudzo. Kana uri kusarudza [Ramba uri parunhare], heano nhanho dzinotevera: 1. Zadza email yako wobaya send or scan QR code. Yekusimbisa link inotumirwa kune yako email, vhura email yako foni uye tinya pane iyo inotevera link, iwe unozoendeswa kune yekusimbisa peji. 2. Dzvanya [Tanga] kuti utange nekutora foto gwaro rako. Kutevera izvozvo, rodha mifananidzo yakajeka yezvose zviri kumberi uye kumashure kweID yako mumabhokisi akatarwa. 3. Tevere, tinya [Tanga] kuti utange kutora Face verification. 4. Mushure mezvo, mirira kuti timu yeWOO X iongorore, uye wapedza kuongorora kwako kwekutanga. Kana uri kusarudza [Tora mufananidzo uchishandisa webcam], heano matanho anotevera: 1. Baya pakanzi [Tora mufananidzo uchishandisa webcam] kuti uenderere mberi nechirongwa. 2. Gadzirira gwaro rawasarudza wodzvanya pa [Tanga]. 3. Mushure mezvo, tarisa kuti mufananidzo wako wawatora unoverengwa wobva wadzvanya pakanzi [Simbisa]. 4. Zvadaro, tora selfie yako nekudzvanya pa [Tanga] uye mirira kuti cheki yemhando yemufananidzo ipere. 5. Mushure mezvo, mirira kuti timu yeWOO X iongorore, uye wapedza kuongorora kwako kwekutanga.
Yepamberi KYC Verification paWOO X
1. Enda kuwebhusaiti yeWOO X , tinya [ Profile Icon ] wosarudza [ Identity verification ] .2. Mushure mezvo, baya [ Verify Now ] kuti uone chikamu 2 cheakaundi yako.
3. Baya [ Tanga ] kuti uenderere mberi.
4. Zadza ruzivo rwebasa rako.
5. Zadza kero yako yekugara.
6. Verenga mamiriro ekugamuchirwa uye baya [Ndaiwana] .
7 . Dzvanya [Sarudza faira] kuti uise humbowo hwekero kuti uone kero yako, wobva wadzvanya [Next].
8. Mushure mezvo, mirira kuti timu yeWOO X iongorore, uye wapedza kuongorora kwako kwepamusoro.
Maitiro ekuzadzisa Identity Verification paWOO X (App)
Yekutanga KYC Verification paWOO X
1. Vhura app yako yeWOO X , dzvanya pachiratidzo chiri kumusoro kuruboshwe.
2. Sarudza [ Identity verification ] wobaya pakanzi [ Verify now ].
3. Dzvanya [ Tanga ] kuti utange kuongorora.
4. Zadza zita rako wodzvanya [Next] .
5. Tinya pakanzi [Tanga] kuti uenderere mberi nekuongorora.
6. Tevere, iwe uchafanirwa kurodha mapikicha ezvinyorwa zvako zveID. Sarudza nyika/dunhu rinoburitsa gwaro uye rudzi rwegwaro rako.
7. Dzvanya [Tanga] kutanga nekutora mufananidzo wegwaro rako.
Kutevera izvozvo, rodha mifananidzo yakajeka yezvose zviri kumberi uye kumashure kweID yako mumabhokisi akatarwa.
8. Zvadaro, tora selfie yako nekudzvanya [Tanga].
Mushure meizvozvo, mirira yako selfie mhando yekutarisa uye tinya [Inotevera].
9. Mushure mezvo, mirira kuti timu yeWOO X iongorore, uye wapedza kuongorora kwako kwekutanga.
Yepamberi KYC Verification paWOO X
1. Vhura app yako yeWOO X , dzvanya pachiratidzo chiri kumusoro kuruboshwe.
2. Sarudza [ Identity verification ] wobaya pakanzi [ Verify now ].
3. Tinya pakanzi [ Verify now ] kuti utange kuongorora.
4. Dzvanya [ Tanga ] kuti uenderere mberi.
5. Sarudza indasitiri yako yekushanda uye tinya [Inotevera].
6. Tokonya zita rebasa rako, dzvanya [Next] .
7. Sarudza kwaunobva mari yekutanga uye wodzvanya [Inotevera] .
8. Sarudza kwaunobva hupfumi hwekutanga wodzvanya [Inotevera] . 9. Zadza kero yako wodzvanya [Inotevera].
10. Verenga mamiriro ekugamuchirwa uye baya [Ndazviwana].
11. Dzvanya [Sarudza faira] kuti uise humbowo hwekero kuti uone kero yako, wobva wadzvanya [Inotevera].
12. Mushure mezvo, mirira kuti timu yeWOO X iongorore, uye wapedza kuongorora kwako kwepamusoro.
Haikwanise kurodha mufananidzo panguva yeKYC Verification
Kana ukasangana nekunetseka kurodha mafoto kana kugamuchira meseji yekukanganisa panguva yako yeKYC maitiro, ndapota funga anotevera mapoinzi ekusimbisa:- Ita shuwa kuti chimiro chemufananidzo chiri JPG, JPEG, kana PNG.
- Simbisa kuti saizi yemufananidzo iri pasi pe5 MB.
- Shandisa chitupa chechokwadi uye chepakutanga, sechitupa chako, rezinesi rekutyaira, kana pasipoti.
- Chitupa chako chinofanirwa kunge chiri chemugari wenyika inobvumira kutengeserana kusingarambidzwi, sezvakatsanangurwa mu "II. Know-Your-Customer and Anti-Money-Laundering Policy" - "Trade Supervision" muWOO X User Agreement.
- Kana kutumira kwako kukasangana nemaitiro ese ari pamusoro, asi kuongororwa kweKYC kunoramba kusina kukwana, zvinogona kunge zviri nekuda kwenyaya yetiweki yenguva pfupi. Ndokumbira uteedzere matanho aya kuti ugadzirise:
- Mirira kwekanguva usati waendesazve chikumbiro.
- Bvisa cache mubrowser yako uye terminal.
- Tumira chikumbiro kuburikidza newebhusaiti kana app.
- Edza kushandisa mabhurawuza akasiyana pakutumira.
- Ita shuwa kuti app yako yagadziridzwa kune yazvino vhezheni.
Zvakajairwa Zvikanganiso Panguva YeKYC Maitiro
- Kutora mifananidzo isina kujeka, isina kujeka, kana isina kukwana kunogona kukonzera kusabudirira kweKYC ongororo. Paunenge uchiita kucherechedzwa kwechiso, ndapota bvisa ngowani yako (kana zvichibvira) uye tarisa kamera zvakananga.
- KYC maitiro akabatana kune yechitatu-bato reruzhinji kuchengetedza dhatabhesi, uye sisitimu inoitisa otomatiki verification, iyo isingakwanise kudzokororwa nemaoko. Kana uine mamiriro akakosha, akadai sekuchinja kwekugara kana zvitupa, izvo zvinodzivirira kuvimbiswa, ndapota taura nevatengi vepamhepo kuti uwane mazano.
- Kana mvumo yekamera ikasapihwa kuapp, haugone kutora mafoto echitupa chako kana kuita kuzivikanwa kwechiso.